hello. This is Technologytodaynow. Some of our older Galaxy smartphones are experiencing an issue with infinite reboots, which is causing a lot of frustration for our users. Let’s take a closer look at how this happened and what you can do about it.
Older Galaxy smartphones are experiencing infinite reboots
Recently, there have been reports of infinite reboots of Galaxy smartphones from the Korean IT community and Samsung members. The issue is reportedly affecting both domestic and international Galaxy users, and at this point, there is no obvious way for individuals to fix the issue other than a factory reset. The issue is particularly prevalent on older models that don’t support the One UI 6.1 update, but the Galaxy S21 and S22 are also experiencing the same issue.
Causes of Galaxy Smartphone Endless Reboot Issue
The incident is not just related to the OS update, but it is believed to have occurred after the app update of Samsung’s smart home management app, SmartThings. SmartThings is an IoT platform app that connects and controls various Samsung devices such as home appliances and hubs as well as Galaxy smartphones. This issue has become a big social issue as many users are suffering from the issue of unlimited rebooting after the SmartThings update.
Major affected Galaxy smartphone models
The most affected devices are primarily older devices that have not updated to One UI 6.1, including the Galaxy S10 series, Galaxy Note 10, and Galaxy A90. Many users have automatic updates enabled, so we expect the impact to be quite large. Since this is not an OS update, but a simple app update, we expect a lot of people to be affected.
What to do about the infinite reboot issue
To resolve this issue, you can try the following methods
- Factory Initialization: Enter recovery mode and try factory initialization, but in this case, you will have to give up any data stored on your smartphone.
- Service Center: The only thing you can do is a factory reset, so please visit a service center as soon as possible.
How to prevent infinite reboot issues
If you are on One UI 6.1 or earlier and have not experienced the infinite reboot issue, you do not need to take any action as Smart Sync has already stopped updating. However, these issues can happen at any time, so we recommend taking the following precautions.
- Disable automatic updates: Consider turning off your smartphone’s auto-update feature and performing important updates yourself.
- Run periodic backups: We recommend backing up your important data at regular intervals to reduce the chance of data loss.
- Choose your OS and app updates carefully: The latest update isn’t always the best, so it’s important to check what other users are saying about it and any issues before updating.
Finalize
So far, we’ve covered the issue of infinite reboots on older Galaxy smartphones. Samsung has now posted a notice on its website and encouraged users who are experiencing the issue to visit a service center. We encourage those who are experiencing the infinite reboot issue to visit a service center.